Closing your account
How to permanently close your InstantMarkets account, what gets deleted, and what to do before you close.
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Written By Uzay TakaogluLast updated about 2 months ago
Closing your account
If you'd like to permanently close your InstantMarkets account, here's what to expect and how to do it.
Before you close your account
- Cancel any active subscription first. Closing your account does not automatically cancel billing. Go to Account menu → Subscription & Billing → Cancel subscription before closing.
- Download any data you want to keep. Once your account is closed, your saved searches, alerts, and history are permanently deleted and cannot be recovered.
How to close your account
- Click your account menu (top-right) and select Account Settings.
- Scroll to the bottom of the page and click Close account.
- Read the confirmation message and enter your password to verify.
- Click Confirm close account.
Your account will be deactivated immediately and your personal data will be deleted within 30 days in accordance with our Privacy Policy.
What gets deleted
- Your profile and account information
- Your saved searches and alerts
- Your search and activity history
What is not deleted
- Billing records and invoices, which are retained for legal and tax purposes
- Any anonymized usage data that cannot be linked back to you
Changed your mind?
Account closure is permanent. If you're considering closing due to cost, check if there's a pause option or consider downgrading to the free plan instead — you'll keep your account and saved searches without being billed.
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