Updating payment information

How to update your credit card, billing address, and view past invoices in InstantMarkets.

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Written By Uzay TakaogluLast updated about 2 months ago

Updating payment information

You can update your credit card or billing details at any time from the Subscription & Billing page.

How to update your payment method

  1. Click your account menu (top-right) and select Subscription & Billing.
  2. Under Payment method, click Update.
  3. Enter your new card details.
  4. Click Save.

Your new payment method will be used for the next billing cycle. Previous invoices are not affected.

Updating your billing address

  1. Go to Account menu → Subscription & Billing.
  2. Under Billing address, click Edit.
  3. Update your address and click Save.

Your billing address appears on invoices and may be required to match your card's registered address for payment processing.

Viewing past invoices

  1. Go to Account menu → Subscription & Billing.
  2. Scroll to the Invoices section.
  3. Click Download next to any invoice to save it as a PDF.

Invoices are available for all past billing cycles.

What happens if a payment fails

If a payment fails (expired card, insufficient funds, etc.), InstantMarkets will:

  1. Notify you by email immediately.
  2. Retry the charge after 3 days, then again after 5 days.
  3. Suspend your paid features if the charge fails after all retry attempts.

Update your payment method as soon as you receive a failed payment notice to avoid any interruption to your service.

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